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How to deal with common VoIP problems

When it comes to saving money for small businesses, Voice over Internet Protocol (VoIP) is a good solution. But not all VoIP systems are built the same. So when you’re ready to use this technology for your business, beware of these common VoIP pitfalls. Any of these VoIP issues can tarnish your company’s reputation and […]

Use Gmail with ease with these 5 tips

Gmail’s email management interface is a crowd favorite, owing to its pleasant aesthetics and intuitive design. But did you know that you can still take your Gmail experience up a notch? Try the following tricks. Undo Send In the fast-paced world of business, mistakes happen. And because everybody deserves a second chance at writing that […]

Ignore these outdated disaster recovery myths

Disaster recovery (DR) used to be an expensive solution that relied predominantly on tape backups. Today, cloud computing has dramatically changed the DR landscape, affording even small- and medium-sized businesses cheaper and more reliable DR solutions. Unfortunately, there are still a number of misconceptions about DR. Here are three myths that no longer apply. Myth […]

New Microsoft Edge features that will make you want to switch browsers

The latest iteration of Windows’s default web browser was built from the ground up using the same code as Google Chrome. It’s a similar yet entirely different browser that offers faster loading times, improved security and support, and better compatibility with websites and extensions, among other outstanding features. Here’s what else you can look forward […]

It’s time to rethink your password strategy

In 2003, the National Institute of Standards and Technology (NIST) stated that strong passwords should consist of upper- and lowercase letters, numbers, and symbols. Recently, however, the institute reversed its stance. Find out why and learn what their new recommendations are for creating strong passwords. The problem The issue isn’t that the NIST advised people […]

Are you HIPAA-compliant? 4 Things to look into

Medical records are extremely private and their exposure could lead to negative consequences such as social stigma and job discrimination. The Health Insurance Portability and Accountability Act (HIPAA) protects this information and grants patients the right to view their own health information so that they can enjoy more control over their care. Healthcare practices must […]

Obsolete firmware poses security risks

Are you still hanging on to your old work computers since they “still work fine”? While they may still help you get the job done, their outdated firmware can make you vulnerable to security risks that can lead to major problems. What is firmware? Firmware is a basic type of software that is embedded into […]

Here’s how 5G will transform VoIP for the better

VoIP improved dramatically when telecoms shifted from 3G to 4G — and businesses are in for a treat once 5G is rolled out. Mobile VoIP VoIP calls rely heavily on sufficient download and upload speeds. For example, when mobile VoIP users on 4G networks are limited to 12 Mbps upload and 2 Mbps download speeds, […]

Reasons why your business needs SaaS

Can you afford the software licenses your small business needs? Worried that you don’t have the budget for yearly maintenance costs? For many small businesses, the costs of acquiring and maintaining software is a huge drain on their resources. Fortunately, there’s Software-as-a-Service (SaaS). Find out how your business can save money with SaaS. What is […]

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